Carrier Resources

Carrier Resources for Clients: 

AAA

  • Claims: 
  • Call: 1 (855) 206-8544
  • Online: https://login.acg.aaa.com/login.do
  • Once the user has created an online account and added their policy, they will have access to a variety of self-service options including filing an auto repair, auto glass or home repair claim.
  • AUTO GLASS CLAIM: www.AAA.com/AutoGlass
  • Payments:
  • Online: Requires that an online account has been/can be set up by the user.
  • https://login.acg.aaa.com/login.do
  • If your policy number consists of only numbers (Example, 0 1234567 01), you can pay your insurance bill by clicking on Sign In and then click on Pay Bill from the list of links under Registered Policies. You will be asked to login to access this feature. Please make sure to have your bill with you for the information you’ll need. 
  • Policy/Customer Service:
  • Call: 1 (800) 222-1134


American Integrity

P.O. 748042

Atlanta, GA 30374-8042

(Cannot accept packages requiring signature of receipt)

  • Address for OVERNIGHT PAYMENTS ONLY: 
  • American Integrity Insurance

Lockbox 748042

1669 Phoenix Parkway, Suite 210

Atlanta, GA 30349

Aon Edge (Private Flood)

Bristol West

Bristol West Claims Service

PO Box 258806

Oklahoma City, OK 73125-8806

**NOT valid for clients in Arizona, California, Nevada, & Texas**

  • Bristol West Insurance Group

PO Box 371329

Pittsburgh, PA 15250-7329

Cabrillo Coastal


Citizens

https://cag.citizensfla.com/cag/login?systemId=PORTAL&redirectUrl=https://www.citizensfla.com

  • Pay By Mail:
  • Include your payment stub with your payment, if possible.
  • Write your policy number to the notes/memo section or your check.
  • Checks must have the serial number, the routing number and the bank account number (MICR line) imprinted on the bottom of the check.
  • Checks drawn on banks outside of the United States must have the MICR line and U.S. funds imprinted on the check.
  • Citizens does not hold post-dated checks. All checks are deposited when received.
  • Citizens will charge a $15 insufficient funds (NSF) fee for each check not honored by the financial institution.
  • Regular Payment MAILING Address:
  • Citizens Property Insurance Corporation

P.O. Box 17850

Jacksonville, FL 32245-7850

  • OVERNIGHT Payment Address:
  • Citizens Property Insurance Corporation

Payment Processing Department

301 W Bay Street, Suite 1300

Jacksonville, FL 32202

Cypress

Hours of Operation: Monday - Friday 8:00AM to 6:00PM (EST)

Edison

PO Box 733998

Dallas, TX 75373-3998

  • OVERNIGHT Payment Address:

Edison Insurance Company

JPMorgan Chase (TX1-0029)

Attn: Lockbox 733998

14800 Frye Road, 2nd Floor

Ft Worth, TX 76155

  • Customer Service:
  • Hours of Operation: Monday - Friday 8:00AM to 5:00PM (EST)
  • Call: 1(866) 568-8922

Florida Peninsula

PO Box 733996

Dallas, TX 75373-3996

  • OVERNIGHT Payment Address:

Florida Peninsula Insurance Company

JPMorgan Chase (TX1-0029)

Attn: Lockbox 733996

14800 Frye Road, 2nd Floor

Ft Worth, TX 76155

  • Customer Service:
  • Hours of Operation: Monday - Friday 8:00AM to 5:00PM (EST)
  • Call: 1(877) 229-2244

Foremost

 

 

  • Call: 1(800) 532-4221
  • Monday – Friday 8AM to 8PM EST
    Automated Phone System: 24/7
  • MAILING Address:

Foremost Insurance Group

P.O. Box 0915

Carol Stream, IL 60132-0915

  • OVERNIGHT Payment Address:

P.O. Box 915 - Foremost

c/o Deluxe

5450 N. Cumberland Ave

Chicago, IL 60656

  • Customer/Policy Services:
  • Online Portal: Requires that an online account has been set up by the user
  • https://www.myforemostaccount.com/fmcss/login
  • Call: 1(800) 237-2060
  • Monday – Friday 8AM to 10PM EST
    and Saturday, 9 AM to 5 PM ET

Monarch


Monarch National Ins Co.

PO BOX 15138

Worcester, MA 01615

  • OVERNIGHT Payment Address:

1441 Maclay Commerce Drive, Suite 101

Tallahassee, FL 32312

  • Customer/Policy Services:
  • Call: 1 (800) 293-2532
  • Office Hours: Monday - Friday 8:00AM to 5:00PM (EST)

National General

Neptune Flood

 

Neptune Flood Incorporated

PO Box 735653

Chicago, IL 60673-5653

  • FedEx/UPS/DHL Payment Address:

JPMorgan Chase

Attn: Neptune Flood Incorporated 735653

131 S Dearborn St, Floor 6

Chicago, IL 60603

Progressive

Security First

Security First Insurance Company

PO Box 628336

Orlando, FL 32862-8336

  • FedEx/UPS OVERNIGHT Payment Address:

Security First Insurance Company

Lockbox 628336

7699 Golf Channel Drive

Orlando, FL 32819

Slide

PO Box 15012 Worcester,

MA 01615 

  • Overnight Address: 

370 Main Street, Suite 880

Worcester, MA 01608 

Sagesure

  • Claims:
  • File Online: Requires that an online account has been/can be set up by the user
  • https://sagesure.com/claims/
  • Call: 1 (866) 311-7243
  • Payments:
  • Online Payment Portal: Requires Policy Number & detailed account information
  • https://my.sagesure.com/payment/
  • Call: 1 (800) 481-0661
  • Office Hours: M-F 8:00am-9:00pm EST, Sat 10:00am-3:00pm EST
  • MAILING Address:

SageSure Insurance Managers

P.O.Box 896671

Charlotte, NC 28289-6671

  • OVERNIGHT Payment Address:

BB&T

 Attn: Lockbox # - 896671

5130 Parkway Plaza Blvd

Charlotte, NC 28217-1964


  • Customer/Policy Services:
  • Online Portal: Requires that an online account has been/can be set up by the user
  • https://my.sagesure.com/
  • Call: 1 (877) 304-4785  OR  1 (800) 481-0661
  • Office Hours: M-F 8:00am-9:00pm EST, Sat 10:00am-3:00pm EST

Universal North America

Business hours:

8:30 a.m. - 9:00 p.m. Eastern

VYRD

  • Claims:
  • Call: (844) 217-6993
  • Email: claims@vyrd.co
  • (.co is correct NOT .com)
  • Online/Customer Portal: https://app.vyrd.co/claim/login
  • Must have registered/opened an ONLINE ACCOUNT on website to use this option.
  • Flood Claims: (833) 873-5663
  • Billing/Payments & General Customer Service:
  • Call: (888) 806-VYRD (8973)
  • Email: info@vyrd.co
  • (.co is correct NOT .com)
  • Physical Address:
  • VYRD Insurance Company

PO Box 105603

PMB 90402

Atlanta, GA 30348-5603

Share by: